Healthcare
Appointment booking, patient reminders and intake forms that reduce front-desk workload.
AI chatbots and automation built around your business
Zap9n Tech is a Hyderabad-based team that builds chatbots, AI assistants and automated workflows for small and mid-sized businesses. You work directly with the engineers building your system.
Specialists in n8n, WhatsApp and CRM integrations
2025 foundedBootstrapped and independentFounder-led delivery
What is Zap9n Tech?
Zap9n Tech is a Hyderabad-based AI automation company, founded in 2025. We build chatbots, AI agents, and workflow automation for small and mid-sized businesses, using tools such as n8n, Make, and the WhatsApp Business API.
Tools we integrate with
How we work
Clear agreements, careful handling, no surprises.
Before we write any code, we agree on what will be built, what data it needs and how success will be measured.
Agreed scope
Outcomes, responsibilities and milestones are written down before work begins.
Careful data handling
Each workflow only gets access to the data it actually needs.
Hosting that fits
We recommend hosting based on your security needs and budget.
Proper handover
Documentation, training and support once the project is live.
How we deliver
From first conversation to live system in four steps.
01
Discovery call
A 30-minute conversation about your current process, tools and what you want to improve.
02
Proposal
A written plan covering the solution, integrations, cost and delivery dates.
03
Build and test
Weekly demos while we build, followed by a pilot with your team.
04
Launch and support
Go-live, monitoring and adjustments based on how people actually use it.
Services
What we build.
Four services, one team. We handle design, development, integration and support, so you have one point of contact throughout.
AI Chatbots
Website and WhatsApp assistants that answer customer questions, qualify leads and hand over to your team when a person is needed.
AI Agents
Assistants that complete tasks inside your systems, such as updating the CRM, booking meetings or sending follow-up emails.
Workflow Automation
We connect the tools you already pay for with n8n, Make and custom code, so routine data entry and follow-ups happen on their own.
Custom Software
Internal tools, customer portals and AI-enabled products, designed and built by the same team from first draft to launch.
AI Technology
Assistants that work with your existing systems.
We connect AI models to your documents, CRM and messaging channels, so answers are based on your own information and actions are recorded where your team expects them.
Industries we serve
Industries we work with.
Real Estate
Instant replies to property enquiries, site-visit scheduling and lead tracking in your CRM.
E-commerce
Order status, returns and product questions handled on chat, with escalation to your team.
Finance
Document collection, KYC follow-ups and answers to routine account questions.
Education
Admission enquiries, fee reminders and student support across web and WhatsApp.
Manufacturing
Order updates, inventory alerts and reporting pulled together from existing systems.
Solution examples
Examples of problems we solve.
Real Estate
Problem
Enquiries arrive through WhatsApp, calls and web forms, and some go unanswered.
Solution
A WhatsApp assistant that replies immediately and logs every lead in the CRM.
Target (not a guaranteed result)
Target: first reply under 1 minute
E-commerce
Problem
Support staff spend most of the day on order-status questions.
Solution
A chat assistant that looks up orders and answers in the customer's language.
Target (not a guaranteed result)
Target: about 40% fewer order-status tickets
Healthcare
Problem
Booking and follow-up calls take up reception time.
Solution
Automated booking, reminders and follow-ups connected to the clinic calendar.
Target (not a guaranteed result)
Target: bookings confirmed without a phone call
Results
Pilot case study
An anonymized pilot. Client name withheld.
- Industry
- E-commerce (fashion retail)
- Problem
- Two support staff spent most of each day answering order-status and return questions on WhatsApp and email.
- What we built
- A WhatsApp order assistant connected to their store's order system, with handover to a human for refunds and escalations.
- Outcome
- Target: under 1 minute first reply and about 40% fewer order-status tickets during the pilot
Security and data handling
- All connections between your systems and ours are encrypted.
- Least-access policy: each workflow only gets the data it needs.
- NDA and data processing agreement (DPA) available on request.
- Hosting in your own cloud account or in the region you choose.
Why Zap9n Tech
A small team that takes ownership.
Direct access
You speak with the people who design and build your project, not a sales layer.
Clear communication
Regular updates, honest timelines and quick responses on email, phone or WhatsApp.
Small, useful releases
We ship working pieces early so you can test them with real users.
Right-sized tools
We recommend what fits your budget and team, not the most expensive option.
Broad skills
One team covering AI, automation, web development and integrations.
Long-term thinking
Documentation and handover are part of every project, so you are never locked in.
Models and tools we build with
Pricing
Straightforward starting prices.
Starting prices. Final fixed quote after a free consultation.
Starter
For small businesses trying AI for the first time
₹25,000+/ project
- One chatbot for your website or WhatsApp
- Up to 3 integrations
- Trained on your FAQs and documents
- 30 days of support
Most Popular
Growth
For teams ready to automate daily work
₹75,000+/ project
- AI assistant across multiple channels
- CRM and workflow automation
- Search across your own documents
- 90 days of support and reporting
Enterprise
For larger teams and custom products
Custom
- Custom platform or product build
- Private hosting options
- Agreed service levels and a dedicated engineer
- Ongoing improvements
FAQ
Frequently asked questions
How long does a typical project take?
A chatbot or single assistant usually takes 2–4 weeks. Larger custom builds take 8–16 weeks, depending on scope. We agree the timeline with you before we start.
Which AI models and tools do you use?
We choose based on the job and your budget. That usually means OpenAI, Anthropic Claude or Google Gemini, with n8n, Make, LangChain and the WhatsApp Business API.
Can you connect to our CRM and other software?
Yes. We regularly work with HubSpot, Salesforce, Zoho, Pipedrive, Shopify, Razorpay, Google Workspace, Microsoft 365 and custom APIs.
How do you handle our business data?
We only access the data a workflow needs, use encrypted connections and can sign an NDA or data processing agreement. Sensitive projects can be hosted in your own cloud account.
What happens after launch?
Every plan includes a support period. After that, you can continue with a monthly support plan or take over with the documentation we hand over.
Do you work with businesses outside Hyderabad?
Yes. We work remotely with clients across India and abroad. Calls, demos and handover happen online.
Who owns the code and the data after delivery?
You do. After final payment, the code, workflows and documentation are yours. Your business data always stays yours.
Do you offer a pilot or trial?
Yes. We can start with a small paid pilot on one workflow. You see results before you commit to a larger project.
Tell us what you want to automate.
Book a free 30-minute call. We will look at your current process and tell you honestly whether AI or automation is worth it for you.
Or call us at +91 88866 61523